Start anytime * eligibility criteria apply, material fees may apply
Start anytime * eligibility criteria apply, material fees may apply
CRICOS Code: 093548E
General: This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
Employment Growth: Employment in Health Care and Social Assistance is projected to grow by 301,000 (or 15.8%) over the five years to November 2026.
Entry requirements: Prospective students are required to complete the Pre-Training Interview form, to the satisfaction of ITHEA. You must have good word processing and email skills as well as the ability to download and upload documents and information. Please see our Online Service Standards. You will also need to provide evidence of your English language proficiency. The table below shows the English language test providers and the minimum overall band scores you must achieve to meet the Student visa English language requirement.
English language test providers | Minimum score | Minimum score and at least 10 weeks English Language Intensive Courses for Overseas Students (ELICOS) | Minimum score and at least 20 weeks ELICOS |
International English Language Testing System (IELTS) | 6.0 | 5.5 | 5.0 |
TOEFL internet based test | 64 | 46 | 35 |
Cambridge English: Advanced (Certificate in Advanced English) | 169 | 162 | 154 |
Pearson Test of English Academic (PTE Academic) | 50 | 42 | 36 |
Occupational English Test | B for each test component | B for each test component |
B for each test component |
You must have completed the English language test within either:
You do not need to provide evidence of an English test score with your visa application if one of the following applies:
Note: For Early Childhood Education streams: A current Working With Children Check is required by all students. Application for this will be completed at the ITHEA Orientation. For Aged Care streams: A National Police check will be completed prior to attending practical placement.
For Disability and Community Services streams: A current Working With Children Check is required by all students. Application for this will be completed at the ITHEA Orientation. In addition, a National Police check will be completed prior to attending practical placement.
Vocational outcomes: Students can go into a range of employment options. Occupations may include, Accommodation Support Worker, Food Services Worker (Aged Care), Personal Care Giver, Respite Care Worker.
Assessment:All students will be enrolled into our Learning Management System and all assessments must be completed online. As a result, all students will require a personal computer, with access to the Internet, to successfully complete their studies. Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, activities, observation/demonstration, case study and projects.
Practical placement: To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. Students are required to undertake supervised practical placement in relevant aged care settings. Evidence provided by the supervisor will contribute to assessment of the candidate’s ability to work at this level. Students are required to find their own practical placement, however ITHEA will provide assistance and support where needed. Students must have a valid National Police Check prior to attending placement.
Core Units
Unit Code | Unit Descriptor | Nom Hrs |
---|---|---|
CHCADV001 | Facilitate the interests and rights of clients | 100 |
CHCAGE001 | Facilitate the empowerment of older people | 50 |
CHCAGE003 | Coordinate services for older people | 80 |
CHCAGE004 | Implement interventions with older people at risk | 80 |
CHCAGE005 | Provide support to people living with dementia | 65 |
CHCCCS006 | Facilitate individual service planning and delivery | 120 |
CHCCCS011 | Meet personal support needs | 60 |
CHCCCS023 | Support independence and wellbeing | 80 |
CHCCCS025 | Support relationships with carers and families | 70 |
CHCDIV001 | Work with diverse people | 40 |
CHCLEG003 | Manage legal and ethical compliance | 80 |
CHCPAL001 | Deliver care services using a palliative approach | 60 |
CHCPRP001 | Develop and maintain networks and collaborative partnerships | 80 |
HLTAAP001 | Recognise healthy body systems | 70 |
HLTWHS002 | Follow safe work practices for direct client care | 25 |
Elective Units
Unit Code | Unit Descriptor | Nom Hrs |
---|---|---|
CHCAGE002 | Implement falls prevention strategies | 40 |
CHCCCS007 | Develop and implement service programs | 100 |
BSBMGT401 | Show leadership in the workplace | 50 |
Please make sure you have read all the course information about units of study, duration, entry requirements, assessment information, job prospects etc.
Steps
1. Complete the International Student Application Form.
2. Provide answers to Part A of the Student Application Form, in detail, and on separate paper.
3. Provide a copy of your English Language proficiency.
4. Provide a copy of your Passport.
5. Provide copies of any Academic Transcripts.
6. Provide a copy of your Curriculum Vitae (CV).
7. Provide a copy of your Financial Statement showing that you have sufficient funds to cover your travel costs and 12 months of living and tuition fees.
8. Send your International Student Application Form with all supporting documents by email (apply@ithea.edu.au) or through an authorised education agent. ITHEA administration team will process applications quickly. Applicants will then receive notification informing them of the result of their application.
Upon receipt of your completed application form and required relevant documents, ITHEA will ensure that all necessary entry requirements are met before issuing a Letter of Offer and an Enrolment Acceptance Agreement outlining the nominated course(s), duration of course(s), Overseas Student Health Cover (OSHC), deposit required and instalment plan.
Please read and understand the Enrolment Acceptance Agreement before returning the complete signed document to ITHEA. We will also require your initial payment as indicated on the Enrolment Acceptance Agreement. Please ensure all payments are in Australian Dollars. When you have completed these steps, ITHEA will then send you a copy of the Confirmation of Enrolment(s) – eCoE(s)
Take the copy of the Confirmation of Enrolment(s) – eCoE(s) to the Australian Consulate, Embassy, High Commission in your home country and apply for a student visa. If you are applying for your student visa directly, you can obtain information from the Department of Home Affairs www.homeaffairs.gov.au or your local Australian Diplomatic Mission. The Department will then commence procedures for the issue of your visa. As this can take some time, it is important that your application is submitted well before your course start date.
52 weeks full time (including holidays and orientation)
Melbourne CBD 3000 – Mon Tue
In class
120 hrs
Term 1 – 28 Jan
Term 2 – 22 Apr
Term 3 – 14 Jul
Term 4 – 6 Oct
Enrolment Fee: $250
Materials Fee: $200
Course Tuition Fee: $9,700
ITHEA - Gov Subsidised Courses in Individual Support, Child Care, Aged Care, Disability & Family Intervention Melbourne 128 Google reviews Hazel Bunag2025-09-04Trustindex verifies that the original source of the review is Google. My Experience at ITHEA – Highly Recommended! As an international student, I couldn’t have asked for a better experience than the one I had at ITHEA. From the moment I began processing my paperwork to the day I completed my course in Certificate III & Diploma in Early Childhood Education and Care, the entire team was incredibly supportive and professional. Every staff member at ITHEA went above and beyond to assist students. They were consistently reliable, approachable, and genuinely helpful. A special thank you to my assessor Faiza Asif, who guided us through the course with patience and dedication your support made a real difference. Thank you, ITHEA! I wholeheartedly recommend this school to anyone looking to study in Melbourne. Penny and Peter. Thank you so much for all your help. Jig Lumactud2025-08-09Trustindex verifies that the original source of the review is Google. My journey with ITHEA has been nothing short of amazing. From the very beginning till the end, the staff have been incredibly supportive, approachable, and genuinely committed to helping students succeed not just academically, but personally and professionally. One of the standout aspects of ITHEA is their dedication to helping students find work placements. They don’t just offer guidance they actively assist and persist until you secure one. Their commitment is unwavering, and it truly makes a difference. I’d like to highlight a few exceptional individuals who made my experience unforgettable: - Penny was instrumental in helping me transfer my enrollment from Aged Care to Early Childhood Education. The process was smooth and stress-free, thanks to her efficiency and understanding. - Alex, the student manager, showed great compassion by granting me a leave of absence due to personal circumstances. Her empathy and flexibility were deeply appreciated. - Peter Kyriaco consistently checked in with students to ensure we were having a positive experience. He actively sought feedback to improve ITHEA’s services, showing genuine care for student voices. - Faiza, my trainer, was incredibly sweet and patient. She guided us through every step of our theories and assessments, making sure we understood and felt supported throughout. But it wasn’t just these individuals every single staff member at ITHEA has been amazing. They are all approachable, understanding, and always ready to help students in any way they can. Whether it's academic support, personal guidance, or career assistance, the entire team works together to create a nurturing and empowering environment. ITHEA isn’t just an educational institution it’s a community that truly cares. They understand that every student has unique circumstances and they go above and beyond to accommodate and support us. I’m grateful for everything they’ve done and highly recommend ITHEA to anyone looking for a compassionate and student-focused learning experience. SOMD0442025-07-31Trustindex verifies that the original source of the review is Google. I had a fantastic experience with ITHEA, largely thanks to my trainer Faiza. She was incredibly patient, knowledgeable, and always took the time to explain things clearly. Faiza was very supportive, encouraging me every step of the way and making sure I felt confident. The whole team was friendly and professional, creating a great learning environment. Ihtisham2025-07-31Trustindex verifies that the original source of the review is Google. I had the privilege of learning from Vicky during my community services course, and she is truly one of the most dedicated and supportive teachers I’ve come across. Her knowledge of the sector, clear teaching style, and genuine passion for helping others made the learning experience both engaging and practical. Vicky always created a respectful and inclusive environment where every student felt valued. She went above and beyond to support us, both academically and personally. I’m really grateful for her guidance and would highly recommend her as a teacher to anyone pursuing a career in community services. Yuwanart Malayavech2025-07-28Trustindex verifies that the original source of the review is Google. I graduated Diploma of Community Service course, in addition that I was about to finish my course with Vicky, who has been nothing but super supportive of all my decisions, and helped me along the way. She monitored me & always asks if I needed assistance which in my opinion she is the only trainer that teaches international’s student and actually cares about their students & gave life changing advice. Thank you everyone at ITHEA, trainers, staff & students whom I made great connection with for allowing me to gained my 1st college qualifications & always allowing me to be my true authentic self. ITHEA is the best college I have ever been to & will recommend to anyone. #classof2024 Alina Ng2025-07-13Trustindex verifies that the original source of the review is Google. I have done 2 years of my study here with ITHEA and i honestly have no regrets, everyone here are very nice and welcoming, including all the trainers, and all the staff, and i would like to give my special thanks to my trainer - Vicky Vacondios and the school Registrar - Penny, thank you for helping me throughout the past 2 years, despite how tough my situation was and i still receive such a great assistance from them two. And besides from all of that, my experience in learning with ITHEA was also fun and enjoyable when the course structure are very clear and easy the understand with a lot of hand-on opportunity experience. Highly recommend for anyone who’s looking for a great college to continue their study :) Lee Hyung ho2025-06-26Trustindex verifies that the original source of the review is Google. I have completed the Certificate III in Individual Support, and it was a great experience. The course was well-structured, and the support from the staff members was excellent—they really helped me complete the course successfully. I truly appreciate their guidance and encouragement. I highly recommend this course to other students, especially those who are working, as the online format is flexible and convenient. Thank you! bimbi tuladhar2025-05-29Trustindex verifies that the original source of the review is Google. I completed my Diploma of Mental Health and had a great experience. The course was practical and well-organised. A big thanks to Simona—she was an amazing educator, always supportive and knowledgeable. Highly recommend this institute! nisha berwal2025-05-27Trustindex verifies that the original source of the review is Google. Simona made online learning smooth and engaging with a supportive approach. She encouraged participation, communicated clearly, and was always available—even after hours—for questions or extra help. Her dedication truly made a difference.
ACN: 125 368 569
ITHEA acknowledges all Aboriginal and Torres Strait Islander Traditional Custodians of Country and recognises their continuing connection to land, sea, culture and community. We pay our respects to Elders past and present.