Start anytime * eligibility criteria apply, material fees may apply


Start anytime * eligibility criteria apply, material fees may apply


Certificate III in Individual Support (Ageing and Disability) Courses Melbourne


General: This qualification reflects the role of individuals in the community, home, or residential care setting in Melbourne who work under supervision and delegation as part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability, or some other reason. These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical, and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Employment Growth: Employment in Health Care and Social Assistance is projected to grow by 301,000 (or 15.8%) over the five years to November 2026.

Entry requirements: Prospective students are required to complete a Language Literacy and Numeracy (LLN) assessment and a Pre-Training Interview, administered by and to the satisfaction of ITHEA and be at least 18 years of age. You must have good word processing and email skills as well as the ability to download and upload documents and information. Please see our Online Service Standards.

Vocational outcomes: Students can go into a range of employment options. Occupations may include, Senior Personal Care Assistant, Care assistant, Accommodation Support Worker, Residential Support Worker, Community Access Coordinator, Community care worker, Community House Worker, Residential Care Worker, Food Services Deliverer, Transport Support Worker, In Home Respite Worker, Disability Service Officer, Care Worker, Client Assistant, School Support Officer (Disability), Family Support Worker, Care Service Employee, Planned activity assistant, Residential aide, Field Officer (Community Services), Nurse’s Aide or Home care assistant.

Delivery and assessment: We offer students the flexibility of choosing between online learning or classroom delivery. All students will be enrolled into our Learning Management System and all assessments must be completed online. As a result, all students will require a personal computer, with access to the Internet, to successfully complete their studies. Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, observation/demonstration, case study and projects.

Practical placement: To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. Students are required to undertake supervised practical placement in relevant aged care settings. Evidence provided by the supervisor will contribute to assessment of the candidate’s ability to work at this level. Students are required to find their own practical placement, however ITHEA will provide assistance and support where needed. Students must have a valid National Police Check prior to attending placement.

Core Units
Unit CodeUnit DescriptorNom Hrs
CHCCCS031Provide individualised support100
CHCCCS038Facilitate the empowerment of people receiving support120
CHCCCS040Support independence and wellbeing80
CHCCCS041Recognise healthy body systems80
CHCCOM005Communicate and work in health or community services30
CHCDIV001Work with diverse people40
CHCLEG001Work legally and ethically55
HLTINF006Apply basic principles and practices of infection prevention and control35
HLTWHS002Follow safe work practices for direct client care25
Elective Units
Unit CodeUnit DescriptorNom Hrs
CHCAGE011Provide support to people living with dementia80
CHCAGE013Work effectively in aged care65
CHCDIS011Contribute to ongoing skills development using a strengths-based approach40
CHCDIS012Support community participation and social inclusion60
CHCDIS020Work effectively in disability support65
CHCPAL003Deliver care services using a palliative approach70

This Training is delivered with Victorian and Commonwealth Government Funding. Eligibility criteria apply. People with disabilities are encouraged to apply.

How to Apply

Please make sure you have read all the course information about units of study, duration, entry requirements, assessment information, job prospects etc.


1. You must attend a pre-training interview which includes a Language, Literacy and Numeracy test and complete the eligibility declaration form (in the case of students applying for Skills First Program Funding).

2. To complete the application process, click on the ‘Apply Now’ link. Complete the steps involved to submit your application online.

3. ITHEA will assess your application and make sure all entry requirements are met. An ITHEA representative will contact you if your application is unsuccessful.


If you have any questions about the course, please call us on 9650 3900.


  • Skills First Funding


  • Non Apprentice/Trainee
  • Trainee


1 year




Melbourne CBD 3000 – Mon Tue


Traineeship, in class or online


120 hrs


If you have any questions about the course, please call us on 9650 3900.