General: This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.
They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
Entry requirements: Prospective students are required to complete a Language Literacy and Numeracy (LLN) assessment and a Pre-Training Interview, administered by and to the satisfaction of ITHEA and be at least 18 years of age. You must have good word processing and email skills as well as the ability to download and upload documents and information. Please see our Online Service Standards.
Vocational outcomes: Students can go into a range of employment options. Occupations may include Coordinator (Business Operations), Warehouse Team Leader, Distribution Centre Supervisor, Supervisor, Line Manager, Leading Hand, Production Supervisor, Sales Team Manager, Team Leader, Frontline Sales Manager, Freight Administrative Supervisor
Job outlook: Please refer to the Australian Government Job Outlook site for job prospects for each of the occupations listed above.
Delivery and assessment: We offer students the flexibility of choosing between online learning or classroom delivery. All students will be enrolled into our Learning Management System and all assessments must be completed online. As a result, all students will require a personal computer, with access to the Internet, to successfully complete their studies. Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, activities, presentations, case studies and projects.
|Unit Code||Unit Descriptor||Nominal Hrs|
|BSBLDR411||Demonstrate leadership in the workplace||50|
|BSBLDR413||Lead effective workplace relationships||50|
|BSBOPS402||Coordinate business operational plans||40|
|BSBXCM401||Apply communication strategies in the workplace||50|
|BSBXTW401||Lead and facilitate a team||50|
|Unit Code||Unit Descriptor||Nominal Hrs|
|BSBLDR414||Lead team effectiveness||50|
|BSBPEF402||Develop personal work priorities||40|
|BSBSTR502||Facilitate continuous improvement||60|
|BSBTWK401||Build and maintain business relationships||35|
|BSBWHS411||Implement and monitor WHS policies, procedures and programs||50|
|BSBPEF401||Manage personal health and wellbeing||60|
|BSBSUS411||Implement and monitor environmentally sustainable work practices||40|
How to Apply
Please make sure you have read all the course information about units of study, duration, entry requirements, assessment information, job prospects etc.
1. You must attend a pre-training interview which includes a Language, Literacy and Numeracy test and complete the eligibility declaration form (in the case of students applying for Skills First Program Funding).
2. To complete the application process, click on the ‘Apply Now’ link. Complete the steps involved to submit your application online.
3. ITHEA will assess your application and make sure all entry requirements are met. An ITHEA representative will contact you if your application is unsuccessful.
If you have any questions about the course, please call us on 9650 3900.
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