HLTAID011 Provide First Aid


This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

The unit applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings.

Specific licensing/regulatory requirements relating to this competency, including requirements for refresher training should be obtained from the relevant national/state/territory Work Health and Safety Regulatory Authorities.

A list of topics and skills covered are listed below:

1. Respond to an emergency situation.

1.1. Recognise and assess an emergency situation.

1.2. Ensure safety for self, bystanders and casualty.

1.3. Assess the casualty and recognise the need for first aid response.

1.4. Seek assistance from emergency services.


2. Apply appropriate first aid procedures.

2.1. Perform cardiopulmonary resuscitation (CPR) in accordance ARC guidelines.

2.2. Provide first aid in accordance with established first aid principles.

2.3. Display respectful behaviour towards casualty.

2.4. Obtain consent from casualty where possible.

2.5. Use available resources and equipment to make the casualty as comfortable as possible.

2.6. Operate first aid equipment according to manufacturers’ instructions.

2.7. Monitor the casualty’s condition and respond in accordance with first aid principles.


3. Communicate details of the incident.

3.1. Accurately convey incident details to emergency services.

3.2. Report details of incident in line with appropriate workplace or site procedures.

3.3. Complete applicable workplace or site documentation, including incident report form.

3.4. Maintain privacy and confidentiality of information in line with statutory or organisational policies.


4. Review the incident.

4.1. Recognise the possible psychological impacts on self and other rescuers and seek help when required.

4.2. Contribute to a review of the first aid response as required.

Aged and Disability Courses

Entry requirements: Students must be at least 18 years of age, have successfully completed the pre-reading and online assessment before the course to be permitted entry into the classroom training and be physically able to complete the practical component of the unit.

Please make sure you have read all the information about the unit, duration, entry requirements etc.

Click on the ‘Apply Now’ link. Complete the steps involved to submit your application online.


Level 9, 168 Lonsdale St Melbourne


Thu 24th March 2022
(9:30am to 2:30pm)


Online reading and successful completion of multiple choice online assessment 8hrs 6 hours face to face




If you have any questions about the course, please call us on 9650 3900.