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CHC52015 Diploma of Community Services

CHC52015 Diploma of Community Services

General: This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Employment Growth: Community and Personal Service Workers is the broad occupation category. Click on the link below to drill down to Welfare Support workers.

Source: Department of Employment, Skills, Small and Family Business

Entry requirements: Prospective students are required to complete a Language Literacy and Numeracy (LLN) assessment and a Pre-Training Interview, administered by and to the satisfaction of ITHEA and be at least 18 years of age.

Vocational outcomes: Students can go into a range of employment options. Occupations may include Child Welfare Officer, Residential Carer (Child Protection), Social Housing Coordinator, Community Services Case Manager.

Job outlook: Community and Personal Service Workers is the broad occupation category. Click on the link below to drill down to Welfare Support workers.

Source: Department of Employment, Skills, Small and Family Business

Delivery and assessment: We offer students the flexibility of choosing between online learning or classroom delivery. Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, class activities, observation, role plays, case studies and projects.

Practical placement requirements: To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency. Students are required to undertake supervised practical placement in a relevant community service delivery setting, involving, for example, direct client work or community education or development. Evidence provided by the supervisor will contribute to assessment of the candidate’s ability to work at this level. Students are required to find their own practical placement, however ITHEA will provide assistance and support where needed. Students must have a valid National Police Check and a Working with Children Check prior to attending placement.

Core Unit

Unit CodeUnit DescriptorNominal Hrs
CHCCCS007

Develop and implement service programs100
CHCCOM003Develop workplace communication strategies100
CHCDEV002Analyse impacts of sociological factors on clients in community work and services100
CHCDIV003Manage and promote diversity80
CHCLEG003Manage legal and ethical compliance80
CHCMGT005Facilitate workplace debriefing and support processes120
CHCPRP003Reflect on and improve own professional practice120
HLTWHS004Manage work health and safety40

Elective Units

Unit CodeUnit DescriptorNominal Hrs
CHCCSM005

Develop, facilitate and review all aspects of case management75
CHCCSL001Establish and confirm the counselling relationship100
CHCCDE011Implement community development strategies70
CHCADV002Provide advocacy and representation services80
CHCAOD004Assess needs of client with alcohol and other drugs issues135
CHCCCS004Assess co-existing needs80
CHCDIS010Provide person-centered services to people with disability with complex needs90
CHCDEV001Confirm client developmental status60

This Training is delivered with Victorian and Commonwealth Government Funding. Eligibility criteria apply. People with disabilities are encouraged to apply.

How to Apply

Please make sure you have read all the course information about units of study, duration, entry requirements, assessment information, job prospects etc.

Steps

1. You must attend a pre-training interview which includes a Language, Literacy and Numeracy test and complete the eligibility declaration form (in the case of students applying for Skills First Program Funding).

2. To complete the application process, click on the ‘Apply Now’ link. Complete the steps involved to submit your application online.

3. ITHEA will assess your application and make sure all entry requirements are met. An ITHEA representative will contact you if your application is unsuccessful.

FOR FURTHER INFORMATION

If you have any questions about the course, please call us on 9650 3900.

REGISTER YOUR INTEREST

DURATION

2 years

CLASSES

Melbourne CBD 3000 – Mon Tue

STUDY MODE

In class or online

PRACTICAL PLACEMENT

100 hrs

FEES

DOWNLOADS

KEY START DATES 2020

Term 1 – Mon 27 Jan
Term 2 – Mon 20 Apr
Term 3 – Mon 13 Jul
Term 4 – Mon 5 Oct