Diploma of Child, Youth and Family Intervention


General: This qualification reflects the role of workers in residential facilities and/or non-residential settings related to child protection and family support work.

These workers:

  • work under limited supervision or within a team and are responsible for planning and prioritising their own work program to achieve targets
  • may supervise other workers
  • may, depending on the focus of their role, carry out activities related to improvement of personal living and emotional circumstances of a child or young person at risk
  • may exercise legal authorities and delegated decision-making on relevant statutory matters.

Target groups:

Existing experienced worker in the sector with existing skills and knowledge seeking a formal qualification.

Existing experienced worker in the sector wishing to gain further knowledge and a qualification.

Existing experienced worker in the sector wishing to advance career prospects.

Employment Growth: Employment in Health Care and Social Assistance is projected to grow by 301,000 (or 15.8%) over the five years to November 2026.

Entry requirements:

Prospective students are required to complete a Language Literacy and Numeracy (LLN) assessment and a Pre-Training Interview, administered by and to the satisfaction of ITHEA and be at least 18 years of age. You must have good word processing and email skills as well as the ability to download and upload documents and information. Please see our Online Service Standards.


Students should be working in the industry.

Vocational outcomes: Students can go into a range of employment options. Occupations may include Early Intervention Worker.

Delivery and assessment: All students will be enrolled into our Learning Management System and all assessments must be completed online. As a result, all students will require a personal computer, with access to the Internet, to successfully complete their studies. Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, observation and demonstration, case study and projects.


Practical placement: To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. Students are required to undertake supervised practical placement in relevant residential care settings. Evidence provided by the supervisor will contribute to assessment of the candidate’s ability to work at this level. Students are required to find their own practical placement, however ITHEA will provide assistance and support where needed. Students must have a valid National Police Check and a Working with Children Check prior to attending placement.


Core Units

Unit CodeUnit DescriptorNominal Hrs
CHCCCS004Assess co-existing needs80
CHCCCS016Respond to client needs60
CHCCSM005Develop, facilitate and review all aspects of case management75
CHCDEV003Analyse client information for service planning and delivery60
CHCDIV001Work with diverse people40
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety25
Work effectively in child protection to support children, young people and families
CHCPRT006Build professional practice and sectoral expertise40
CHCPRT010Work with children and young people with complex trauma and attachment issues and needs75


Elective Units

Unit CodeUnit DescriptorNominal Hrs
CHCCOM003Develop workplace communication strategies100
CHCINM001Meet statutory and organisation information requirements110
CHCFAM003Support people to improve relationships60
CHCFAM005Facilitate and monitor contact70
CHCMGT005Facilitate workplace debriefing and support processes120
CHCMHS001Work with people with mental health issues80
CHCPRT012Undertake and implement planning with at-risk children and young people and their families58

How to Apply

Please make sure you have read all the course information about units of study, duration, entry requirements, assessment information, job prospects etc.


1. You must attend a pre-training interview which includes a Language, Literacy and Numeracy test and complete the eligibility declaration form (in the case of students applying for Skills First Program Funding).

2. To complete the application process, click on the ‘Apply Now’ link. Complete the steps involved to submit your application online.

3. ITHEA will assess your application and make sure all entry requirements are met. An ITHEA representative will contact you if your application is unsuccessful.


If you have any questions about the course, please call us on 9650 3900.


  • Fee for Service only


  • Non Apprentice/Trainee


2 years






120 hrs


If you have any questions about the course, please call us on 9650 3900.