BSB20115 Certificate II in Business

BSB20115 Certificate II in Business

CRICOS Code: 093540B

General: This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Entry requirements: Prospective students are required to complete the Pre-Training Interview form, to the satisfaction of ITHEA. You will also need to provide evidence of your English language proficiency. ITHEA will accept the following minimum English language test score:

English language test providers Minimum test score Minimum test score where combined with at least 10 weeks ELICOS Minimum test score where combined with at least 20 weeks ELICOS
International English Language Testing System 5.5 5 4.5
*Test of English as a Foreign Language (TOEFL) paper based 527 500 450
TOEFL internet based test 46 35 32
Cambridge English: Advanced (Certificate in Advanced English) 162 154 147
Pearson Test of English Academic 42 36 30
Occupational English Test Pass** N/A N/A

The test must have been taken no more than two years before you apply for your student visa.**The Occupational English Test includes a mark between A and E. An A or B is considered a pass.*The TOEFL paper based test will only be accepted from limited countries

ITHEA may also consider any English Language tests taken in Australia.

Pathways into the qualification: Preferred pathways for candidates considering this qualification include: BSB10115 Certificate I in Business or other relevant qualification/s OR with vocational experience assisting in a range of work settings without a formal business qualification.

Vocational or educational outcomes: Students can go into a range of employment or further study options, including BSB30115 Certificate III in Business. Occupations may include, Administration Assistant, Office Assistant.

Job outlook: Please refer to the Australian Government Job Outlook site for job prospects for a General Clerk. 239,900 persons were employed as General Clerks in 2015. Job openings over the next 5 years are expected to be greater than 50,000.

Source: Department of Employment. For full details on General Clerks visit Job Outlook

Assessment: Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, activities and projects.

Core Unit

Unit CodeUnit DescriptorNominal Hrs
BSBWHS201Contribute to health and safety of self and others20

Elective Units

Unit CodeUnit DescriptorNominal Hrs
BSBCMM201Communicate in the workplace40
BSBCUS201Deliver a service to customers40
BSBIND201Work effectively in a business environment30
BSBINM201Process and maintain workplace information30
BSBINM202Handle mail15
BSBITU201Produce simple word processed documents60
BSBSUS201Participate in environmentally sustainable work practices20
BSBWOR202Organise and complete daily work activities20
BSBWOR203Work effectively with others15
BSBWOR204Use business technology20
FNSACC301Process financial transactions and extract interim reports60

How to Apply

Please make sure you have read all the course information about units of study, duration, entry requirements, assessment information, job prospects etc.


1. Download and complete the International Student Application Form.

2. Provide a certified copy of your English Language proficiency.

3. Provide a certified copy of your passport.

4. Provide certified copies of any academic transcripts.

5. Send your International Student Application Form with all supporting documents directly to ITHEA by mail or email ( or through an authorised education agent. ITHEA administration team will process applications quickly. Applicants will then receive notification informing them of the result of their application.

Receiving a Letter of Offer and Enrolment Acceptance Agreement

Upon receipt of your completed application form and required relevant documents, ITHEA will ensure that all necessary entry requirements are met before issuing a Letter of Offer and an Enrolment Acceptance Agreement outlining the nominated course(s), duration of course(s), Overseas Student Health Cover (OSHC), deposit required and instalment plan.

Please read and understand the Enrolment Acceptance Agreement before returning the complete signed document to ITHEA. We will also require your initial payment as indicated on the Enrolment Acceptance Agreement. Please ensure all payments are in Australian Dollars. When you have completed these steps, ITHEA will then send you a copy of the Confirmation of Enrolment(s) – eCoE(s)

Confirmation of Enrolment (eCoE)

Take the copy of the Confirmation of Enrolment(s) – eCoE(s) to the Australian Consulate, Embassy, High Commission in your home country and apply for a student visa. If you are applying for your student visa directly, you can obtain information from the Department of Home Affairs or your local Australian Diplomatic Mission. The Department will then commence procedures for the issue of your visa. As this can take some time, it is important that your application is submitted well before your course start date.


If you have any questions about the course, please call us on 9650 3900.


40 weeks full time (including holidays and orientation)


Enrolment Fee: $250
Materials Fee: $200
Course Tuition Fee: $7,300


Term 1 classes start – 29 Jan
Term 2 classes start – 23 Apr
Term 3 classes start – 16 Jul
Term 4 classes start – 8 Oct

Back to Top