General: This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
Entry: Prospective students are required to complete a Language Literacy and Numeracy (LLN) assessment and a Pre-Training Interview, administered by and to the satisfaction of ITHEA and be at least 18 years of age.
Pathways into the qualification: Preferred pathways for candidates considering this qualification include: BSB20115 Certificate II in Business or other relevant qualificationOR with vocational experience assisting in a range of support roles without a formal business qualification.
Vocational or educational outcomes: Students can go into a range of employment or further study options, including BSB40215 Certificate IV in Business. Occupations may include, Accounts Clerk, Accounts Payable Clerk, General Clerk, Junior Personal Assistant, Office Assistant, Receptionist, Word Processor.
Job outlook: Please refer to the Australian Government Job Outlook site for job prospects for each of the occupations listed above.
Delivery and assessment: We offer students the flexibility of choosing between online learning or classroom delivery. Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, activities and projects.
Unit Code | Unit Descriptor | Nominal Hrs |
---|---|---|
BSBWHS302 | Apply knowledge of WHS legislation in the workplace | 20 |
Unit Code | Unit Descriptor | Nominal Hrs |
---|---|---|
BSBCUS301 | Deliver and monitor a service to customers | 35 |
BSBDIV301 | Work effectively with diversity | 30 |
BSBINM301 | Organise workplace information | 30 |
BSBINM302 | Utilise a knowledge management system | 50 |
BSBINN301 | Promote innovation in a team environment | 40 |
BSBSUS401 | Implement and monitor environmentally sustainable work practices | 40 |
BSBITU306 | Design and produce business documents | 80 |
BSBPRO301 | Recommend products and services | 20 |
BSBWOR301 | Organise personal work priorities and development | 30 |
BSBFLM303 | Contribute to effective workplace relationships | 40 |
BSBFIA301 | Maintain financial records | 60 |
How to Apply
Please make sure you have read all the course information about units of study, duration, entry requirements, assessment information, job prospects etc.
Steps
1. You must attend a pre-training interview which includes a Language, Literacy and Numeracy test.
2. To complete the application process, click on the ‘Apply Now’ link. Complete the steps involved to submit your application online.
3. ITHEA will assess your application and make sure all entry requirements are met. An ITHEA representative will contact you if your application is unsuccessful.
If you have any questions about the course, please call us on 9650 3900.
T: +61 3 9650 3900
F: +61 3 9650 3199
E: info@ithea.edu.au
A: Level 11, 168 Lonsdale Street, Melbourne Victoria, 3000, Australia
ACN: 125 368 569
ABN: 81 578 106 574
Institute of Tertiary & Higher Education Australia is a trading name of ITHEA Corporation Pty Ltd, RTO Provider Code 22037, CRICOS Provider Code 02892J