Home Course Information Business, Leadership & Management

BSB30115 Certificate III in Business


Skills First Funding: No

JobTrainer Initiative: No


1 year


Melbourne CBD 3000


In class or online






Term 1 – Mon 27 Jan
Term 2 – Mon 20 Apr
Term 3 – Mon 13 Jul
Term 4 – Mon 5 Oct

BSB30115 Certificate III in Business

General: This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

Entry: Prospective students are required to complete a Language Literacy and Numeracy (LLN) assessment and a Pre-Training Interview, administered by and to the satisfaction of ITHEA and be at least 18 years of age. You must have good word processing and email skills as well as the ability to download and upload documents and information. Please see our Online Service Standards.

Pathways into the qualification: Preferred pathways for candidates considering this qualification include: BSB20115 Certificate II in Business or other relevant qualificationOR with vocational experience assisting in a range of support roles without a formal business qualification.

Vocational or educational outcomes: Students can go into a range of employment or further study options, including BSB40215 Certificate IV in Business. Occupations may include, Accounts Clerk, Accounts Payable Clerk, General Clerk, Junior Personal Assistant, Office Assistant, Receptionist, Word Processor.

Job outlook: Please refer to the Australian Government Job Outlook site for job prospects for each of the occupations listed above.

Delivery and assessment: We offer students the flexibility of choosing between online learning or classroom delivery. All students will be enrolled into our Learning Management System and all assessments must be completed online. As a result, all students will require a personal computer, with access to the Internet, to successfully complete their studies. Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, activities and projects.

Unit CodeUnit DescriptorNominal Hrs
BSBWHS302Apply knowledge of WHS legislation in the workplace20

Unit CodeUnit DescriptorNominal Hrs
BSBCUS301Deliver and monitor a service to customers 35
BSBDIV301Work effectively with diversity30
BSBINM301Organise workplace information30
BSBINM302Utilise a knowledge management system50
BSBINN301Promote innovation in a team environment40
BSBSUS401Implement and monitor environmentally sustainable work practices40
BSBITU306Design and produce business documents80
BSBPRO301Recommend products and services 20
BSBWOR301Organise personal work priorities and development30
BSBFLM303Contribute to effective workplace relationships40
BSBFIA301Maintain financial records60

How to Apply

Please make sure you have read all the course information about units of study, duration, entry requirements, assessment information, job prospects etc.


1. You must attend a pre-training interview which includes a Language, Literacy and Numeracy test.

2. To complete the application process, click on the ‘Apply Now’ link. Complete the steps involved to submit your application online.

3. ITHEA will assess your application and make sure all entry requirements are met. An ITHEA representative will contact you if your application is unsuccessful.


If you have any questions about the course, please call us on 9650 3900.