General: This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
Employment Growth: Community and Personal Service Workers is the broad occupation category.
Entry requirements: Prospective students are required to complete a Language Literacy and Numeracy (LLN) assessment and a Pre-Training Interview, administered by and to the satisfaction of ITHEA and be at least 18 years of age. You must have good word processing and email skills as well as the ability to download and upload documents and information. Please see our Online Service Standards.
Delivery and assessment: We offer students the flexibility of choosing between online learning or classroom delivery. All students will be enrolled into our Learning Management System and all assessments must be completed online. As a result, all students will require a personal computer, with access to the Internet, to successfully complete their studies. Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, observation/demonstration, case study and projects.
Practical placement: To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. Students are required to undertake supervised practical placement in relevant aged care settings. Evidence provided by the supervisor will contribute to assessment of the candidate’s ability to work at this level. Students are required to find their own practical placement, however ITHEA will provide assistance and support where needed. Students must have a valid National Police Check prior to attending placement.
|Unit Code||Unit Descriptor||Nominal Hrs|
|CHCCCS015||Provide individualised support||30|
|CHCCCS023||Support independence and well being||80|
|CHCCOM005||Communicate and work in health or community services||30|
|CHCDIV001||Work with diverse people||40|
|CHCLEG001||Work legally and ethically||55|
|HLTAAP001||Recognise healthy body systems||70|
|HLTWHS002||Follow safe work practices for direct client care||25|
|Unit Code||Unit Descriptor||Nominal Hrs|
|CHCAGE001||Facilitate the empowerment of older people||50|
|CHCAGE005||Provide support to people living with dementia||65|
|CHCCCS011||Meet personal support needs||60|
|CHCCCS001||Address the needs of people with chronic disease||75|
|CHCPAL001||Deliver care services using a palliative approach||60|
|HLTINF001||Comply with infection prevention and control policies and procedures||25|
This Training is delivered with Victorian and Commonwealth Government Funding. Eligibility criteria apply. People with disabilities are encouraged to apply.
How to Apply
Please make sure you have read all the course information about units of study, duration, entry requirements, assessment information, job prospects etc.
1. You must attend a pre-training interview which includes a Language, Literacy and Numeracy test and complete the eligibility declaration form (in the case of students applying for Skills First Program Funding).
2. To complete the application process, click on the ‘Apply Now’ link. Complete the steps involved to submit your application online.
3. ITHEA will assess your application and make sure all entry requirements are met. An ITHEA representative will contact you if your application is unsuccessful.
If you have any questions about the course, please call us on 9650 3900.
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